Shipping policy
Thank you for shopping with AEROVISTA. We want your order experience to be clear, reliable, and easy to track from checkout to delivery. Please review our shipping policy before placing your order.
Trade Name: AEROVISTA
Customer Support: fernbaker197538@gmail.com
Worldwide Delivery Service
- 🌍 Worldwide Shipping Available
- 📦 2–5 Business Days Order Processing
- 🚚 7–20 Business Days Estimated Delivery
- 📍 Online Tracking Available
1. Where We Ship
AEROVISTA offers shipping to many countries and regions worldwide. Available shipping options may vary depending on your delivery address, product availability, carrier service coverage, and local logistics conditions.
If your location is unavailable during checkout, your order may not be completed, or our support team may contact you to confirm whether delivery is possible.
2. Order Processing Time
Once your payment has been confirmed, orders are usually prepared within 1–5 business days.
Processing time does not include weekends or public holidays. During promotional events, holidays, or periods of high order volume, additional processing time may be required.
3. Estimated Delivery Time
After your order has been shipped, delivery generally takes 7–20 business days, depending on your destination, local courier service, customs clearance, and transportation conditions.
Delivery times are estimates only and cannot be guaranteed.
Delays may occur due to:
- Customs inspections
- Severe weather
- Public holidays
- Carrier delays
- Peak-season demand
- Incorrect shipping information
For remote areas or special shipping arrangements, delivery may require additional time.
If your package is delayed, please contact us and we will help check the latest tracking status.
4. Fulfillment & Warehouse Arrangement
To ensure efficient delivery, orders may be shipped from the most appropriate fulfillment center available at the time of purchase.
Depending on inventory availability, destination country, and carrier arrangements, your order may be dispatched from a local, regional, or international warehouse.
5. Shipping Fees
Shipping fees (if applicable) will be displayed during checkout before payment is completed.
From time to time, AEROVISTA may offer free shipping promotions or product-specific shipping discounts. Any active offer will be displayed on the product page, cart page, or checkout page.
6. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information whenever available.
Please note that tracking information may take 2–5 business days to appear after shipment, as carriers require time to scan and update tracking records.
Track your order:
17TRACK: https://www.17track.net/en
7. Correct Shipping Information
Please carefully verify your:
- Full Name
- Phone Number
- Shipping Address
- City
- Postal Code
- Country
before submitting your order.
AEROVISTA is not responsible for delays, failed deliveries, returned packages, or additional costs resulting from incorrect, incomplete, or invalid shipping information.
If you need to update your shipping information after placing an order, please contact us as soon as possible. We will do our best to assist before your order is processed, although address changes cannot be guaranteed once fulfillment has begun.
8. Customs, Duties & Import Taxes
For international orders, customs duties, VAT, import taxes, handling fees, or other local charges may apply depending on your country's regulations.
These charges are the customer's responsibility unless otherwise stated during checkout.
9. Shipping Delays
Although we work closely with trusted logistics partners, shipping delays may occasionally occur due to circumstances beyond our control.
Possible reasons include:
- Customs clearance
- Extreme weather
- Public holidays
- Carrier backlogs
- Transportation disruptions
- High seasonal demand
- Incomplete shipping information
If your order has not arrived within the estimated delivery time, please contact us at:
Please include your order number and tracking number.
10. Lost or Delayed Packages
If your tracking has not updated for an unusually long period or your package appears to be missing, please contact our support team.
We will investigate with the shipping carrier and work with you to provide an appropriate resolution in accordance with our store policies.
11. Split Shipments
Orders containing multiple items may be shipped separately depending on inventory availability, warehouse location, packaging requirements, or carrier arrangements.
If this occurs, you may receive multiple tracking numbers.
12. Failed Delivery or Returned Packages
Packages returned because of:
- Incorrect shipping address
- Refused delivery
- Failure to collect the parcel
- Multiple unsuccessful delivery attempts
may require additional shipping or reshipping fees.
If a refund is approved for a returned package, original shipping charges and any carrier return fees may be deducted where applicable.
13. Force Majeure
AEROVISTA is not responsible for shipping delays or failed deliveries caused by events beyond our reasonable control, including but not limited to:
- Severe weather
- Natural disasters
- Customs delays
- Carrier strikes
- Transportation disruptions
- Government actions
- Public health emergencies
- Other force majeure events
14. Contact Us
If you have any questions regarding shipping, delivery, or tracking, please contact our Customer Support team.
To help us assist you more efficiently, please include:
- Your Order Number
- Full Name
- Shipping Address
- Tracking Number (if available)
AEROVISTA Customer Support
📧 Email: fernbaker197538@gmail.com